ARTICLE 1: PREAMBLE
This privacy policy applies to the site: IT Remote.
The purpose of this privacy policy is to explain to users of the site:
How their personal data is collected and processed. Personal data is any data that is likely to identify a user. This includes first and last names, age, postal address, e-mail address, user location and IP address;
What rights do users have concerning this data?
Who is responsible for processing the personal data collected and processed?
To whom this data is transmitted;
If applicable, the site's cookie policy.
ARTICLE 2: GENERAL PRINCIPLES FOR DATA COLLECTION AND PROCESSING
In accordance with the provisions of Article 5 of European Regulation 2016/679, the collection and processing of site users' data complies with the following principles:
Lawfulness, fairness and transparency: data may only be collected and processed with the consent of the user who owns the data. Whenever personal data is collected, the user will be informed that his or her data is being collected, and for what purpose the data is being collected;
Limited purposes: the collection and processing of data is carried out to meet one or more of the purposes set out in these general conditions of use;
Minimization of data collection and processing: only the data necessary for the proper execution of the purposes pursued by the site are collected;
Data storage limited in time: data is stored for a limited period, of which the user is informed. When this information cannot be provided, the user is informed of the criteria used to determine the retention period;
Integrity and confidentiality of collected and processed data: the data controller undertakes to guarantee the integrity and confidentiality of collected data.
In order to be lawful, and in accordance with the requirements of Article 6 of European Regulation 2016/679, the collection and processing of personal data may only take place if they comply with at least one of the conditions listed below:
The user has expressly consented to the processing;
Processing is necessary for the proper performance of a contract;
Processing is required by law;
processing is necessary in order to safeguard the vital interests of the data subject or of another natural person;
Processing may be necessary for the performance of a task carried out in the public interest or in the exercise of official authority;
The processing and collection of personal data are necessary for the purposes of the legitimate and private interests pursued by the data controller or by a third party.
ARTICLE 3: PERSONAL DATA COLLECTED AND PROCESSED IN THE CONTEXT OF WEBSITE NAVIGATION
A. DATA COLLECTED AND PROCESSED AND METHOD OF COLLECTION
The personal data collected on the IT REMOTE site is as follows:
- Last name - First name - E-mail address - Computer name
This data is collected when the user carries out one of the following operations on the site:
Creating a profile
The data controller will store all the data collected in the site's computer systems under reasonable security conditions for a period of : - Last name, First name (3 years - evaluation version) - E-mail address (3 years - evaluation version) - Computer name (1 month - evaluation version).
Data is collected and processed for the following purposes:
- Use of the software
Data processing is based on the following legal grounds:
- User consent - Legal obligation
B. TRANSMISSION OF DATA TO THIRD PARTIES
Personal data collected by the site is not transmitted to any third party, and is processed solely by the site editor.
C. DATA HOSTING
control.itremote.com is hosted in data centers located in France, with redundancy between the Paris region and Marseille.
These data centers are designed to offer high availability, enhanced security and RGPD compliance.
The data collected and processed by the site is therefore exclusively hosted and processed in France.
ARTICLE 4: PERSON RESPONSIBLE FOR DATA PROCESSING
A. THE DATA CONTROLLER
The person responsible for processing personal data is: the DPO. He can be contacted as follows: rgpd@itremote.com
The data controller is responsible for determining the purposes and means of processing personal data.
B. OBLIGATIONS OF THE DATA CONTROLLER
The data controller undertakes to protect the personal data collected, not to pass it on to third parties without the user's knowledge, and to respect the purposes for which the data was collected.
The site has an SSL certificate to guarantee that information and data transfer via the site is secure.
An SSL certificate (“Secure Socket Layer” Certificate) secures data exchanged between the user and the site.
In addition, the data controller undertakes to notify the user of any rectification or deletion of data, unless this would entail disproportionate formalities, costs or steps.
In the event that the integrity, confidentiality or security of the user's personal data is compromised, the data controller undertakes to inform the user by any means.
ARTICLE 5: USER RIGHTS
In accordance with regulations concerning the processing of personal data, the user has the rights listed below.
In order for the data controller to process the user's request, the user is required to provide the following information: first and last name, e-mail address and, if relevant, account number, personal space number or subscriber number.
The data controller is obliged to reply to the user within a maximum of 30 (thirty) days.
A. PRESENTATION OF THE USER'S RIGHTS WITH REGARD TO DATA COLLECTION AND PROCESSING
a. Right of access, rectification and deletion
The User may access, update, modify or request the deletion of data concerning him/her, in accordance with the following procedure:
The User must send an e-mail to the person responsible for processing personal data, specifying the purpose of the request, to the following contact e-mail address: rgpd@itremote.com
If he/she has one, the User has the right to request the deletion of his/her personal space by following the procedure below:
The User must send an e-mail to the data controller, specifying the name of his/her company. The request will be processed within 10 working days.
b. Right to data portability
The User has the right to request the portability of his/her personal data, held by the Site, to another site, by complying with the procedure below:
The user must make a request for portability of his/her personal data to the data controller by sending an e-mail to the address provided above.
c. Right to limit and object to data processing
The user has the right to request the limitation of or to object to the processing of his/her data by the site, without the site being able to refuse, unless it can demonstrate the existence of legitimate and overriding reasons, which may prevail over the interests and rights and freedoms of the user.
In order to request the limitation of the processing of his/her data or to formulate an objection to the processing of his/her data, the user must follow the following procedure:
The user must make a request to the data controller to restrict the processing of his/her personal data.
d. Right not to be subject to a decision based exclusively on an automated process
In accordance with the provisions of Regulation 2016/679, the user has the right not to be subject to a decision based exclusively on an automated process if the decision produces legal effects concerning him, or significantly affects him in a similar way.
e. Right to determine the fate of data after death
Users are reminded that they can organize what is to become of their collected and processed data if they die, in accordance with law no. 2016-1321 of October 7, 2016.
f. Right to refer to the competent supervisory authority
In the event that the data controller decides not to respond to the user's request, and the user wishes to contest this decision, or, if he believes that one of the rights listed above has been infringed, he is entitled to refer the matter to the CNIL (Commission Nationale de l'Informatique et des Libertés, https://www.cnil.fr) or any competent judge.
B. PERSONAL DATA OF MINORS
In accordance with the provisions of Article 8 of European Regulation 2016/679 and the French Data Protection Act, only minors aged 15 or over may consent to the processing of their personal data.
If the user is a minor under the age of 15, the consent of a legal representative will be required in order for personal data to be collected and processed.
The site editor reserves the right to verify by any means that the user is over 15 years of age, or that he will have obtained the agreement of a legal representative before browsing the site.
ARTICLE 6: USE OF “COOKIES”
FILES
control.itremote.com only uses cookies that are useful for the proper operation of the application, in particular for authentication purposes
ARTICLE 7: CONDITIONS FOR CHANGING THE PRIVACY POLICY
This privacy policy may be consulted at any time at the address below:
https://control.itremote.com/Privacy
The site editor reserves the right to modify this policy in order to ensure its compliance with current legislation.
Consequently, the user is invited to consult this privacy policy on a regular basis in order to keep abreast of the latest changes.
The user is informed that this privacy policy was last updated on: 01/10/2021.
ARTICLE 8: USER ACCEPTANCE OF PRIVACY POLICY
By browsing the site, the user certifies that he/she has read and understood the present privacy policy and accepts its terms, in particular with regard to the collection and processing of his/her personal data, as well as the use of “cookie” files.